Returns
Cancellation and Returns
Cancellation and Returns
Can I cancel my order?
Yes, you can cancel your order of a standard product up to 30 days after receiving the item.
How can I cancel my order?
If you wish to cancel an order, please contact us directly by phone or email.
What happens if I cancel my order?
If you cancel your order before receiving the items, you will receive a cancellation confirmation immediately, and the ordered furniture will not be delivered.
Can I return a piece of furniture?
If you are not satisfied with your delivered piece of furniture, you can return it. We charge the following fees for the collection of standard products: United States (US): $150. Unfortunately, custom-made products cannot be returned.
I do not like the colour of my product - can I return it?
If you’re unhappy with the color of your product, please contact us immediately. We prioritize your satisfaction throughout the creation and production process to ensure you receive exactly what you expect. In such cases, give us a call or send an email, and we’ll address the issue as soon as possible.
Cancellation and Returns
Can I cancel my order?
Yes, you can cancel your order of a standard product up to 30 days after receiving the item.
How can I cancel my order?
If you wish to cancel an order, please contact us directly by phone or email.
What happens if I cancel my order?
If you cancel your order before receiving the items, you will receive a cancellation confirmation immediately, and the ordered furniture will not be delivered.
Can I return a piece of furniture?
If you are not satisfied with your delivered piece of furniture, you can return it. We charge the following fees for the collection of standard products: United States (US): $150. Unfortunately, custom-made products cannot be returned.
I do not like the colour of my product - can I return it?
If you’re unhappy with the color of your product, please contact us immediately. We prioritize your satisfaction throughout the creation and production process to ensure you receive exactly what you expect. In such cases, give us a call or send an email, and we’ll address the issue as soon as possible.